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Collaborative legislation process

Planning Older People's Services

1d. What are your comments on the following identified priority: Use of technology?

Recommendation: Explore better use of technology and associated services to allow people to remain within their own homes for longer (option 85).

The potential benefits and opportunities that technology offers in the context of health and social care could be limitless but are ultimately bound by affordability, lack of infrastructure, data protection, skill gaps and negative perceptions / attitudes.

Within East Lothian the assessment and use of consumer technology and telecare solutions is core practice across many care pathways.   Our rehabilitation service will always consider technology solutions where possible, in preference to formal care.  Ongoing challenges do exist in relation to integration of core social care and health information systems, and this translates into a wider national issue. While our rehabilitation service uses technology extensively, there are likely wider technological applications that could be used throughout East Lothian’s health and social care teams, and this will be a focus of our recently established Digital Change Board.

A local example of good practice is the Wellwynd Hub in Tranent where a range of technology is on display for people to see and try including medication reminders, GPS devices and lighting options as well as examples of how smart speakers and smart screens may be able to assist someone with daily living.

It is recognised that when technology is embedded seamlessly into care and support it can be transformative, improving people’s quality of life ensuring information is readily available to help staff provide the right care in the right place at the right time.

This priority identifies an opportunity for enhancing the use of technology and increasing digital choice in order to support the development of efficient and sustainable services for older people, that are agile and responsive to the changing needs of the East Lothian population.

[Taken from POPS Engagement and Consultation Document]

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